Frequently Asked Questions
If you don’t find an answer to your question(s), please contact us.
Common Questions & Answers
Is there a minimum order?
No, not at all. You are welcome to order one product, or one of each – the choice is yours.
How are shipping costs calculated?
Shipping costs are based on weight.
How does my work get featured on DURAFIL’s Instagram?
Great Question! Super Simple! Please either DM (Direct Message) us on @durafilautotech with your work (including product used), or if you’re looking for a faster and simple way, use hashtag #durafilautotech and our marketing team will review your content for repost on our account! If our marketing team requires a high resolution image, or more information they will contact you by DM on Instagram!
I’m experiencing an issue with application – help – who do I speak with about this?
Application and environmental errors happen, and we completely understand that! With this we offer full circle technical support to all refinishers using DURAFIL’s line of products. For immediate assistance, during business hours, please contact (905) 896-7171 in Canada, and (702) 508-1262 in the United States of America for immediate support from an advanced DURAFIL Technician.